It arrived a day late only due to my mail carrier whom I have had problems with. I contacted the seller to be sure it was not lost and they quickly responded and did not hesitate to send me another if it was in fact lost in the mail. Great business ethic and would gladly recommend to friends. The tags are a little big on my cat and min pin mix but with all the lines of information I was able to fit on them I should have expected that. None the less they serve their purpose and that is what is most important to me in the case my babies get lost.