I honestly love the tags I order from here. I’ve ordered 4 thus far. Not because they’re being damaged, but because I have 4 dogs that I’ve purchased them for. They come in an envelope taped to the paper that displays your order — that might be the only bad thing about it, because the tape leaves a sticky residue that you’re trying to wipe off for a few minutes. But that’s honestly the smallest issue ever. I love the way each of the tags have looked on my pets! I’d recommend and keep purchasing from them.