I have been using this company's name tags and embroidered collars for a while now (we have 2 dogs and 3 cats) and have never had a problem. They always come quicker than expected and so stinking cute that I just keep ordering more! The price of them is also the cheapest I've found. Pet tags at our local pet stores run up to $10 and they are definitely not as cute as these and there isn't much for choices (plain thin metal) They are my go to place for tags And collars!