Aluminum Pet Tags (Paw)

Product Review (submitted on April 11, 2018):

I received my tags and the engraving was noticeably off centred, which was very disappointing. I decided rather than just writing it off and never ordering from here again, that I would email them to check if this is normal for them.

I received a response that they apologized that the engraving was wrong, and if I emailed them what the engraving was supposed to be, they would send me new ones. I explain that the engraving was correct, it just was not centred.

I received a second reply, and received a canned message that they apologized for me not receiving the tags, and explained that sometimes things get lost in the mail, but they are going to resend it.

I still have no reassurance that any tags they make will have the engraving nicely centred...
Also very strangely, one of my lines was printed on an additional line, so I have a tag with 5 lines of text.